Please read these terms and conditions carefully, as they set out our and your legal rights and obligations in relation to services offered by Webkul

The Services

1. Deliver a custom or template conversion design service as per the specifications submitted by the customer.
2. Keep the customer informed on the progress and development of the project within the timescales agreed between Webkul and the customer.
3. Provide the customer with access to a demo server during the delivery and acceptance phase
4. Make any modifications to the design as outlined in the delivery and acceptance criteria as noted below.
5. Prepare and release the design to be installed by the customer.

Delivery and acceptance

Webkul will use all reasonable endeavours to deliver the project to the customer for acceptance testing on or before the agreed delivery date. During the acceptance period, the customer will carry out acceptance tests via an online demo server to determine:

• The design conforms in all material respects with the original specification as outlined in the customers Proposal / specification document
• Whether the design has any Defects.

If the design does not meet the above acceptance criteria the customer will send to Webkul a written notice via email within 7 days setting out in detail the respect(s) in which the design does not meet the acceptance criteria.

Webkul will then complete the following steps.

• Webkul will review the customer’s feedback in conjunction with the original design specifications in relation to the defects and will modify the design so that it meets the acceptance criteria within a time frame to be agreed with the customer.
• The design will be deemed to have been accepted by the customer if the customer does not give any notice of defects during the delivery and acceptance period or the customer publishes the design after the design is released to the customer by Webkul

Charges and payment

Webkul will not charge more than the amount previously agreed unless the customer has varied the specifications of the work since the agreement. Webkul will not undertake changes to the specifications of the work which would increase the cost, without prior written authorisation from the customer.

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